Returns and Exchanges


Returns

Full priced items may be returned for a store credit or refund provided the following criteria is met:

- The garment is in its original condition ie it has the tag still attached, is unworn and unwashed.

- Your SB pieces are returned to us within 14 days from the delivery date with our returns sheet completed.

Please note shipping charges are non refundable. We recommend using tracked postage when returning your goods. 

Please click on the link below, send the completed form and your goods to Sienna Blair, 137 Frederick Street, North Dunedin, Dunedin 9016.

https://cdn.shopify.com/s/files/1/0084/6443/3199/files/Returns_Form.pdf?v=1602622475

 

Faulty items

If your garment is faulty we will fulfill our obligations under the Consumer Guarantees Act. If the items fault is minor and repairable we will endeavor to repair it in a timely manner.

If the garment is unable to be repaired in house within a timely manner we will provide a replacement garment or refund.

Please get in touch via email at siennablairclothing@gmail.com. 

 

 


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